Business Partners

How can we help you?
Credit management leaders in South Africa for 30+ years
Trusted amongst consumers, trusted amongst partners

We ensure you build and retain relationships
with your consumers

Our clients trust us to work with their customers to alleviate their debt burden and to make the debt collection process as seamless and painless as possible. Through self-service options, 24/7 access to information and support, the VVM team uses our expertise and technological stack to truly support consumers through this difficult phase of their lives.

Giving consumers the right support, information and plan to get out of their financial difficulties result in our clients retaining relationshiosp with their customers and once again engaging in healthy credit behaviour with them.

How does VVM help your customers?

24/7 Self-service platform

The VVM portal is a state-of-the-art online platform developed to make the debt collection process accessible and transparent to consumers. Supported by industry leading technology, VVM offers customers the ability to gain access to information, statements, communications and more through a self-service portal.

24/7 Whatsapp Communication Bot

Customers need answers about their statements, their arrangements and their credit status. These questions often happen outside of ‘working hours’. VVM has expert technology partners who work to make the life of the consumer easier. This means a VVM developed WhatsApp bot designed to answers intutiivtyel and assist the consumer to solve their problems.

Active Engagement

Our technology is designed to create and enhance customer engagement. By maintaining continuous engagement, we address current needs of consumers and also anticipate and prevent future financial challenges. Our technology and strategies are focused on keeping consumers actively involved in their financial journey, ensuring they are well-informed and empowered to make the best decisions for their financial well-being.

Highly trained Teams

Through continuous training and upskilling our teams are consistently at the top of their game. Having agents who are highlyg trained on best practices, empathy and support for the consumers ensure consumers are speaking to a team that supports them in their financial situation.

How VVM can work with you.

Credit Management

Redefine credit management with VVM’s strategic expertise. Our approach is data-driven, customer-focused, and tailored to navigate the complexities of modern credit ecosystems. We offer solutions that not only manage credit effectively but also empower customers to maintain financial health, ensuring long-term success for your business

Collections Services

Our methods combine the effectiveness of modern technology with the sensitivity of human touch. We understand the importance of maintaining customer relationships, even in collections, making the process respectful, efficient, and effective.

Payment Solutions

Navigate the world of transactions with VVM’s advanced payment solutions. We provide secure, efficient, and user-friendly payment systems, facilitating seamless transactions for your business. Our solutions are designed to enhance customer experience while ensuring operational efficiency and financial security.

Recovery Strategies

Our recovery strategies are a blend of analytical insight and compassionate engagement. We don’t just recover assets; we restore financial health and confidence. With VVM, you can expect solutions that are as humane as they are effective, aligning with your long-term business objectives.